Salesforce Certified Administrator

Beginner Salesforce Cloud Computing

The most popular Salesforce certification. Validates skills in managing Salesforce CRM including user management, security, workflow automation, reports, and dashboards for business users.

Overview

The most popular Salesforce certification. Validates skills in managing Salesforce CRM including user management, security, workflow automation, reports, and dashboards for business users.

Key topics covered: Salesforce org setup & customization, User & profile management, Security & access controls, Process builder & workflow automation, Reports & dashboards, Data management.

Best suited for: CRM administrators, business analysts, and IT professionals managing Salesforce CRM.

Common career paths: Salesforce Administrator, CRM Manager, Business Systems Analyst, Salesforce Analyst.

Study Roadmap

Full step-by-step roadmap coming soon. See the roadmap page for updates.